The impact of E-business on information management in the Essay

The impact of E-business on information management in the telecommunications industry - Essay Example These developments raise a number of new challenges for information management. This research proposal seeks to identify recent trends in the telecommunications industry with a focus group being the mobile device and networks of major companies such as Motorola, Nokia and Sprint based on their United Kingdom business activities. The research will also seek to interview at least three telecommunications industry workers to gauge the relationship between perceptions within the industry's e-commerce and statistical evidence derived from historical data research. This paper will analyse several recent business and technological trends in the information communication technology industry and their consequences for performance analysis, using mobile communication businesses as the test group. The fundamental reason for choosing this topic is that having searched literature I found that very few works have been conducted concerning the impact of information management and E-business within the telecommunications industry in U.K. Since most of the studies have been focusing the International market. This fact has encouraged me to do this piece of work in order to contribute to the existing knowledge about this subject by adding a new point of view. Last two decades have seen multi-fold progress in the use of Internet (USIC and IITA, 2000). Nua Internet Surveys have reported an increment in the number of Internet users globally, statistics state the users are increased in all regions of the world from 171 million in 1999 to 304 million in March 2000, an increase of 78 percent (USIC and IITA, 2000). The accessibility of the consumers to different products and services has also been increased. In order to respond to the changing needs of the customers businesses are also applying new techniques to capture a vast market, (Ram et. al., 1999). In a paper Entrust (2001) has mentioned following trends, which are transforming the Telecommunication industry all over the world: "The evolution of digital technology is enabling the convergence of all forms of information - email, video, audio, graphics and text - that must be communicated. The Internet has become a key communications medium and it has facilitated society's evolution as a global

NEGOTIATION SKILLS Essay Example | Topics and Well Written Essays - 1000 words

NEGOTIATION SKILLS - Essay Example This brief analysis will work to address three main questions with regards to negotiation. They are as follows: 1) Describing and offering advice regarding the three main points of the â€Å"Getting To Yes† model of negotiation 2) comparison and contrast of distributive/competitive vs integrative/interest based bargaining 3) Discussion of the win-lose/win-win nature of negotiations and the influence that perception and expectations have on both parties involved. As such, this brief analysis will attempt to lay out, as best as possible, a type of rubric that will help an individual to handle negotiations in an informed and thoughtful manner. With respect to the three points of advice that were gleaned from the book Getting to Yes Negotiating Agreement Without Giving In, the authors note that the three most powerful tools towards achieving a successful negation hinge on the following: 1) separating the people from the problem 2) focusing on the interests not the position 3) inve nting options for mutual gain. Oftentimes in situations where disagreements/contentions/negotiations are taking place, it is extraordinarily easy to immediately denote a problem, an idea, or a given point of view to an individual or group of individuals. In this way, the actual problem comes no closer to resolution as groups involved have ascribed uniquely personal attributes to each of the perspectives. As such, the individual hang ups that a person or group of people may have with relation to another individual or group acts as the main impediment towards achieving an environment amenable to successful resolution2. In this way, the problem itself (or obstacles) is minimized as the personalities that espouse the given view are maximized. Such actions make it difficult if not impossible to work towards a resolution. In this way, it is the role of the negotiator to seek, at all costs and at all times, understanding of the issues rather than working to ascribe them to a given group or individual. The second point centers around the fact that the negotiator must place emphasis on seeking to define the interests of the respective group and not the problem. Although this can be understood a multitude of different ways, perhaps the best way to understand it is that the focus should be placed on the positive and not the negative. In such a way, rather than immediately coming to agreement that a central negative exists, the group can focus positive and constructive energies on defining and further developing the respective interests that guide the positions that are at hand. Lastly, how it is framed is oftentimes half the battle. In a situation where a difficult issue seeks resolution, a redistribution of focus in a way that works to maximize mutual gain is oftentimes one of the most efficient ways towards bringing parties together on points of agreement. Although this is a very basic concept, it is one that is lost on many negotiations as individuals involved develop a type of tunnel vision on their desired results with little thought as to small tokens of peace offerings that could coax the other side to relinquish some ground on a given item or set of points. With respect to comparing and contrasting distributive/competitive versus integrative/interest based bargaining, these primarily differ with respect to the item that is being discussed. For instance, as the name implies, distributive bargaining is often